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Terms & Conditions


Welcome to Stroke2Stroke .  

We want you to enjoy your swimming with us and ask that you help us keeping a safe and friendly environment by observing the following ;
Travelling through the Camp

•    Please observe the Bisley Camp road and site regulations, particularly the one way system.

Lord Roberts Centre




•    Customers park at their own risk and vehicles must be securely locked, all valuables secure and property kept out of sight.
•    Entrance and exit from the centre is only through the main entrance.  It is a Health & Safety requirement that all customers sign in and out at the main reception desk.  Failure to do so may result in your lesson being cancelled.
•    Target shooting takes place at the centre.  A red light above a door signifies LIVE FIRING is taking place.  For your own safety please DO NOT under any circumstances enter the shooting galleries.

Stroke2Stroke Endless Pool Suite

•    This facility is shared with other centre users and therefore customers must use the designated toilet facilities for their own gender.
•    Please walk carefully as the floor around the pool, showers and toilets can be wet and slippy.
•    The Stroke2Stroke office is out of bounds to customers
•    A parent or guardian must be in attendance of their child at all times.
•    Children watching the lessons must also be supervised for their own safety and not left to run or play without supervision.

The Endless Pool

•    To help keep the pool water in good condition, all customers with long hair (male or female) are required to have a suitable swimming hat on during lessons.
•    Please do not enter the water until instructed to by your teacher
•    Do not touch the pool controls
•    While swimming avoid touching the pool flow grille as it is painful if hit


Payment

A course of lessons must be paid for in advance as specified at the pool.  As is normal with all swimming course a full half terms notice is required to cancell lessons.  Late payment attracts a late payment fee.  Payment by bank transfer is prefered.

Private Intensive Holiday Swim Course